Highlands-Eldorado Veterinary Hospital

4201 Highlands Drive

McKinney, TX 75070

(214) 726-0838

HEVHOfficeManager@yahoo.com

www.hevh.net

Overall Rating

Overall Rating

194 reviews

Your rating: 5 out of 5 based on 193 reviews.

Latest Positive Review: I give it 5 out of 5

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11/12/2017 9:50 AM

I give it 5 out of 5

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11/10/2017 3:54 PM

I love the care they have towards the patient as well as their owners.The Doctors&staff are friendly but professional.

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11/10/2017 3:27 AM

The dogs are always happy and relaxed after they have stayed with you. That makes me happy! The staff is always accommodating and friendly.

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11/8/2017 4:27 PM

I give it 5 out of 5

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11/8/2017 1:22 PM

I met Adrian. Holly for the first time and was very impressed. She was knowledgeable and kind.

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11/7/2017 3:59 AM

We and all of our family have been clients of HEV for many years and always receive outstanding service and care. Excellent advice and compassion when there are tough issues to make. Dr Taylor and his staff know us and our dogs and their history and that makes working with them easy.

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11/4/2017 7:01 AM

I give it 4 out of 5

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11/3/2017 5:31 AM

I give it 5 out of 5

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10/30/2017 2:43 AM

I give it 5 out of 5

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10/29/2017 3:36 PM

I give it 5 out of 5

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10/29/2017 12:44 PM

I give it 5 out of 5

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10/28/2017 5:30 PM

I greatly appreciate the exceptional care and concern of Dr. Taylor and staff treating Jenna. I am determined to get her through this!!!! I appreciate Dr. Taylor answering all my questions and being patient with me.

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10/26/2017 3:10 AM

I give it 5 out of 5

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10/25/2017 4:02 PM

I give it 5 out of 5

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10/23/2017 8:50 AM

I give it 5 out of 5

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10/20/2017 4:13 PM

I love everything about your clinic and staff. Everyone is also so patient and kind and I trust Dr. Taylor and Dr. K completely. I appreciate all of you and thank you for taking care of Jenna and me!!!

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10/19/2017 5:17 PM

For us, having competent and caring veterinary care for our two dogs ... “our girls” is first and foremost as the reasons we go to Highlands-Eldorado Veterinary Hospital. But our good relationship with the doctors and support staff is yet another plus.

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10/19/2017 3:41 AM

I give it 5 out of 5

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10/18/2017 5:21 PM

I love your clinic! The staff is always kind and helpful ! My cats LOVE Dr. Kiernicki! They have never behaved so well as they do in your clinic! I am truly grateful!

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10/18/2017 4:12 AM

We love you!!! Best care and providers!! Staff rocks!!

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10/17/2017 4:55 PM

I give it 5 out of 5

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10/17/2017 3:39 PM

I give it 5 out of 5

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10/17/2017 12:25 PM

I have been trusting all of my four legged babies to you all for over 20 years. I am a customer for life.

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10/16/2017 4:59 AM

Love that they are fast and efficient!

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10/16/2017 3:49 AM

First time visit, and the staff treated us as old friends. Truly interested in my concerns and the well-being of my two cats. While visiting the vet is something you never look forward to, I think Apache and Poncho have found a home for their health care needs.

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10/14/2017 3:53 PM

I give it 5 out of 5

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10/13/2017 3:47 PM

Very thorough! They slow down and take time to explain. They don't rush or pressure you. I have tried several other vets in the area and wish I would have come to Dr Taylor MUCH much sooner!!!

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10/13/2017 11:16 AM

The DVMs are great and caring, and, even when they are not there, or not seeing clients, staff, such as Gunter are top-notch. Considerate, caring compassionate pet care - HEVH is THE BEST!

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10/11/2017 3:54 PM

The girls at the front are always friendly. I always get a room right away with hardly any wait (<2 minutes). The vet tech guys are always super cool and caring. You can tell Dr Taylor really cares for your pet. He remembers repeat clients and I feel like he is the best around. The services can be a but pricey but like most things in life, you get what you pay for. I really like Dr Taylor and would recommend him to anyone who loves their pet and wants the best care available for them. Thanks Doc

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10/7/2017 5:20 AM

You guys have an amazing staff that cares for my fur baby, knows her by name, all of her stories, & knows how much she means to me. Thank you so much for all of your help!

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10/3/2017 4:03 PM

Always try to fit us in!!!

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9/29/2017 4:30 PM

I give it 5 out of 5

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9/27/2017 4:26 PM

I give it 5 out of 5

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9/24/2017 7:58 AM

Awesome vet clinic, love the employees & doctors, highly recommend!

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9/24/2017 5:27 AM

Very friendly staff! I feel like they actually know my dog and love her like family!

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9/23/2017 12:15 PM

I give it 5 out of 5

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9/22/2017 5:13 PM

I give it 5 out of 5

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9/22/2017 4:52 AM

Really like the friendly vets and staff. They appear to care about pets.

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9/21/2017 2:37 AM

I give it 5 out of 5

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9/20/2017 4:36 PM

We LOVE Highlands Eldorado! The staff is so friendly and welcoming. Dr. Taylor and Dr K are fantastic, caring vets. We trust them implicitly with the care of all our fur babies!

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9/19/2017 10:10 PM

The staff is always friendly and helpful. You guys go out of your way to make owning a per with special needs not a big deal and easily doable. And y'all are willing to go the extra mile to help out. Example? Last week I had a nasty cold and Christi carried the bag to the car after i had paid for it over the phone so I didn't need to go inside. When I call too order cat food Sabrina always asks about my son. Gunther always sounds happy and knowledgeable on the phone, and my kitty Durant even meo

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9/18/2017 5:27 AM

I give it 5 out of 5

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9/18/2017 3:36 AM

We love HEVH!!! Dr. Taylor and Dr. Kiernicki are absolutely amazing. We have been going here for 6 years and we can always trust that our furry loved ones will receive the best care! Also a big shout out to the vet techs and staff, as they are always friendly, courteous, and provide unbelievable care for our dogs!

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9/16/2017 5:52 PM

You are my favorite people. I've been coming for almost 10 years and you have taken such good care of my dogs. Even when it was necessary to send 3 of them across the rainbow bridge. You take such good care of Gigi and are so aware of her personality and her needs, plus my needs. Thank you for letting me part of your vet family.

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9/14/2017 3:21 AM

I give it 5 out of 5

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9/6/2017 4:40 PM

I give it 5 out of 5

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9/6/2017 3:28 AM

I give it 5 out of 5

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9/4/2017 5:20 AM

I love the personal care, small office and genuine concern for Chica. Also, I much appreciate the easy of getting an appointment.

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9/2/2017 2:34 AM

I give it 5 out of 5

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9/1/2017 9:27 PM

I give it 5 out of 5

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9/1/2017 12:12 PM

Great, smooth and timely service. Very friendly to my grumpy cat.

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8/31/2017 7:42 AM

quick, efficient exams and vaccinations. Love how the staff care about my fur babies.

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8/30/2017 4:37 AM

We could not ask for a better Vet or staff. They love our animal babies like their own.

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8/26/2017 5:53 PM

There aren't words to describe how much we love HEVH! Great team! Great care!

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8/26/2017 4:20 PM

Everyone is so helpful and truly loves animals.

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8/24/2017 5:07 PM

I give it 5 out of 5

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8/24/2017 4:08 PM

The staff is always so kind and understanding, even in the most difficult times.

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8/22/2017 4:50 PM

I give it 5 out of 5

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8/21/2017 4:47 AM

The staff is excellent, they are concerned, efficient and personable. Always using the client's name makes a lasting impression.

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8/19/2017 7:29 AM

I give it 5 out of 5

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8/19/2017 6:54 AM

I give it 5 out of 5

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8/19/2017 6:17 AM

Friendly and attentive to pet needs. We have total confidence we receive the pest in care of our pets health.

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8/9/2017 5:52 AM

I give it 5 out of 5

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8/7/2017 2:50 AM

Love that they really care about our dog! And try to accommodate our requests for boarding days.

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8/4/2017 11:37 AM

Always personalized service and care for my pups. They called me with blood work results and made sure that we had copies of the lab work from our appt. They also made great treatment suggestions for my elderly dog.

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8/3/2017 9:41 AM

I give it 5 out of 5

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8/3/2017 6:23 AM

You guys are wonderful! Thanks for everything!

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8/2/2017 9:33 AM

I love the friendly staff--You are made to feel like they are your extended family---Christy is especially great to me Also all the ones to doctor my pets---thank you Dr. Taylor Dusty Dean

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8/1/2017 5:32 PM

Dr. Taylor and the HEVH crew have been taking care of our fur babies for almost 20 years. We have been so blessed to have this amazing team with us for every step of our family's journey in pethood. From welcoming new pets into our fold, to being with us as we say goodbye to our sweet angels, everyone at HEVH is truly part of our lives and family.

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8/1/2017 11:26 AM

I love everything and everyone in the clinic. I have been bringing my pets here for almost 23 years and can't think of a better place to bring them to when it comes to their care. I LOVE Dr. T and now Dr. K never rush and are so sincere when they talk to you. They care and it shows. I am 100% on Team Highlands-Eldorado Vet hospital.

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7/26/2017 10:51 AM

We are always greeted promptly and asked if we need a drink. My daughter always gets a drink from Christie. This last appointment we walked right in and to a waiting room. The tech was in quickly to get our dog, Reggie, and the Dr. came in shortly after with an update. Everyone is always so friendly!

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7/26/2017 6:27 AM

I've been seeing Dr. Taylor and his assistants for over 19 years. Their care for our pets has been fantastic.

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7/26/2017 3:27 AM

I give it 5 out of 5

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7/25/2017 6:49 PM

I give it 5 out of 5

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7/23/2017 12:10 PM

Dr. Taylor is the BEST!!!!

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7/20/2017 5:44 AM

I give it 5 out of 5

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7/20/2017 4:35 AM

The staff has always been great

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7/16/2017 2:05 PM

Everyone has been very friendly each time I have come in. I feel very welcome with my pets. I have every confidence that' Dr. Taylor will be able to help my Sophia get back to good health. Thank you for providing such good service.

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7/16/2017 2:50 AM

Thank you for taking such good care of Harley, Cookie, Luna, and Snoopy!

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7/14/2017 5:29 PM

Very polite, customer focuses, do everything they can to make the visit for you and your animal perfect!!!!!!!!

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7/13/2017 7:22 AM

I give it 5 out of 5

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7/10/2017 5:45 AM

The staff are all polite, caring professionals, who make me feell confident. It's evident that my pets love the attention they receive, as well. Thank you for all you do!! We appreciate it!!

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7/10/2017 3:42 AM

I give it 5 out of 5

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7/9/2017 3:32 PM

I give it 5 out of 5

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7/7/2017 3:56 PM

I give it 5 out of 5

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7/7/2017 4:30 AM

I give it 5 out of 5

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7/6/2017 4:04 PM

I give it 5 out of 5

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7/6/2017 7:33 AM

The staff is always professional and the treatments are clearly defined as well as the associated cost. / Thanks

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7/4/2017 5:55 PM

Great customer service. Dr Taylor is the best. He takes the time to listen to all our concerns and questions.

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7/2/2017 3:54 PM

I give it 5 out of 5

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7/2/2017 4:46 AM

I give it 5 out of 5

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6/29/2017 10:25 AM

Best vet ever!!

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6/29/2017 9:24 AM

Friendly and great rapport with pets.

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6/29/2017 5:42 AM

Best vet ever!

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6/29/2017 5:42 AM

Best vet ever!!

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6/29/2017 5:41 AM

I give it 5 out of 5

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6/28/2017 12:30 PM

I love that the vets and techs show that they care about my pets and you can tell that they genuinely love animals.

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6/27/2017 6:15 PM

Dr Taylor and his staff show exceptional love for their patients.

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6/24/2017 8:02 PM

I give it 5 out of 5

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6/23/2017 6:05 AM

I give it 5 out of 5

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6/20/2017 6:11 PM

I love that everyone on the staff of Highlands-Eldorado knows me and my dogs personally enough to greet us by name whenever we walk in the door. They have been especially accommodating and understanding ever since one of our dogs was diagnosed with an aggressive form of prostate cancer. We've had at least one visit a week since then, often scheduled on the same day due to some kind of emergency, and they have always been able to fit us in. Thank you to the whole H-D team; you have a client for l

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6/20/2017 11:10 AM

Honest breakdown of vet services, with the attempt to save money where possible. Friendly staff who show genuine care for pets. Ability to get pet in for appointment quickly

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6/18/2017 4:08 AM

I really like Dr. T ADD Taylor. I had every confidence in his care for my 3 dogs.

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6/14/2017 3:32 AM

Dr Taylor is the best. He always takes the time to talk to us, listens to all our questions. Truly cares about our dogs, gives realistic advice. Christy is great! Treats us like we are regulars....which we are.

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6/10/2017 4:05 PM

Thanks for accommodating a last minute schedule change!

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6/9/2017 4:25 PM

I give it 5 out of 5

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6/7/2017 6:19 PM

I give it 5 out of 5

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6/7/2017 4:13 PM

I give it 5 out of 5

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6/5/2017 6:09 PM

Love being treated like family.

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6/5/2017 4:32 AM

I always have a great experience with HEVH! My pups Roscoe and Kali love everyone that works there and always get the best care. Dr. Taylor is such a great doctor and I can tell that he truly cares about the health of my pups. I will never go anywhere else! Thanks for being so awesome! :)

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5/28/2017 4:08 PM

I give it 5 out of 5

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5/20/2017 1:08 PM

I give it 5 out of 5

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5/20/2017 5:21 AM

I give it 5 out of 5

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5/19/2017 4:23 AM

I give it 5 out of 5

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5/12/2017 4:21 PM

Wonderful care, timely service and caring staff!!

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5/10/2017 5:44 AM

Excellent doctors and staff,always friendly and helpful.I would not trade them for anyone else! Definitely recommend it. Bella , Princess and owners.

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5/7/2017 4:32 PM

I give it 5 out of 5

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5/7/2017 5:44 AM

Highlands ElDorado Veternirany Hospital is the best! Wonderful doctors and a great staff. We have complete confidence in them caring for our dogs. Dr. Taylor correctly diagnosed one of our dachshunds with Cushings disease several years ago and the medication he prescribed has kept her in good health and living a normal life. We appreciate everything about this Veterinarian office.

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5/5/2017 7:14 PM

I love the fact that everyone is always so kind, helpful and knowledgeable. Dr. T, Dr. K, Christy, Gunter and all of the techs and office staff go above and beyond in caring for Jenna and being patient with me!!!!

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5/3/2017 5:59 PM

I wouldn't have anyone but Dr. Taylor and his staff take care of Gigi. She's been coming there for 9 years, and I always know she gets the best treatment as possible. I feel like she and I are part of the family!

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5/2/2017 5:44 PM

I give it 5 out of 5

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5/1/2017 4:32 AM

I give it 5 out of 5

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4/30/2017 1:38 AM

Dr. Taylor and his team are fantastic. I trust them completely.

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4/28/2017 12:30 PM

Dr Taylor and his staff are very caring and knowledgeable.

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4/28/2017 3:10 AM

Prompt attention. Always take time to explain what and why.

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4/27/2017 8:23 AM

Since 2000 Dr. Taylor and the HEVH staff have provided outstanding care to our pets. The professional, courteous and compassionate care it far above that we have received at any other veterinary care facility. Thanks!

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4/26/2017 5:38 PM

Dr. Taylor's sincere concern for our pet's well being.

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4/25/2017 8:53 AM

I give it 5 out of 5

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4/21/2017 7:42 PM

I've been coming for 9 years and just love everyone there. I know that I leave Gigi in good hands when we go out of town. And, all 4 dogs have received awesome treatment throughout the years. Dr. Taylor is the best!

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4/20/2017 6:26 PM

I give it 5 out of 5

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4/20/2017 12:13 PM

I love the compassion and caring I always receive from everyone at the clinic!

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4/19/2017 4:12 PM

I give it 5 out of 5

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4/19/2017 12:04 PM

They not only care for your pet, but also care about your pet. Excellent pet care.

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4/19/2017 8:27 AM

The best vet in Texas.

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4/19/2017 7:28 AM

Everyone is so friendly and appointments are prompt.

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4/19/2017 4:53 AM

The staff is long-serving and knows us by first name. We've always gotten great attention from everyone there, along with sympathy and excellent care.

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4/17/2017 10:42 AM

I give it 5 out of 5

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4/17/2017 10:26 AM

Always feel welcome and valued as a client. My dogs are treated like family!

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4/14/2017 10:23 AM

The relationships with the team. They are passionate about what they do!

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4/14/2017 4:47 AM

I give it 5 out of 5

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4/14/2017 2:56 AM

I give it 5 out of 5

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4/8/2017 2:26 AM

I give it 5 out of 5

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4/7/2017 3:31 PM

I give it 5 out of 5

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4/5/2017 4:46 PM

Kristi is better than exceptional and so are Gunther and the others. Dr. Taylor and his partner are the best of the best.

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4/5/2017 4:06 PM

I give it 5 out of 5

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4/2/2017 10:46 AM

I give it 5 out of 5

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3/31/2017 2:36 AM

Helpful, friendly, knowledgeable, convenient hours

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3/27/2017 6:27 AM

Personalized attention. Friendly staff. Dr. Taylor is the absolute best. Will explain things and answer all your questions, no matter how naive, with no judgement.

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3/25/2017 6:04 PM

I give it 5 out of 5

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3/24/2017 4:06 PM

They were very kind, patient, and understanding during a difficult time.

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3/22/2017 5:41 AM

I give it 5 out of 5

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3/22/2017 4:26 AM

Staff is great . Not hard to get an appointment

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3/21/2017 4:35 PM

Our family loves Highlands-Eldorado Vet Hospital because they treat all the dogs as if they were their own. They go above and beyond making sure the dogs and their families are getting the proper care, information and reassurance. They will take all the time necessary to answer any questions that the families have and go over the information multiple times. The O'Neil's love Dr. Taylor and all of his staff. Thank you for taking such wonderful care of Nutmeg and Snickers!

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3/20/2017 6:40 PM

FREINDLY AND HELPFUL STAFF

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3/19/2017 3:05 PM

We've seen several vets in the McKinney/Plano/Frisco area, and Highlands Eldorado is our favorite. We're so glad we found a great vet in McKinney. Dr. Taylor and Dr. Kiernicki have seen all of our cats; we trust them with the care of our little "fur babies"!

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3/18/2017 4:54 PM

It has been over 17 years since I have had a puppy. We recently rescued two puppies and it was somewhat overwhelming. Dr. Taylor and his staff spent as much time with me as needed to answer all my questions. They took great care in looking at my puppies as well as working with me. Very happy we switch to this vet!

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3/17/2017 6:42 PM

I love Dr. Taylor & staff. I pass numerous other veterinary offices on my way to HEVH. I appreciate the services they provide to rescue groups and the genuine care they demonstrate for their clients. For this particular visit I had a very sick dog who had been worrying me for sometime. As much as I hated to keep calling, I just had to. I appreciate my relationship with Christie and her willingness to take time from her work to talk to me. I appreciate Gunter and I appreciate Dr. Taylor. Dr. K

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3/17/2017 6:18 PM

Dr Taylor and Dr K were great with my aging boxer.

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3/15/2017 10:24 AM

The very young lady at the front desk when I brought Petra in to have stitches removed was so sweet. Also love Gunter, very professional and personable.

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3/15/2017 5:01 AM

Took care of Tex over the weekend. And special thanks to Christy again!

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3/13/2017 11:09 AM

The kindness and patients and the love that you all show us is amazing. We are new to the area and as you know just lost one of our family members. Although it's never easy and the lose is so very sad.. you were very kind and respectful through this tough journey. We can't thank you and all the staff enough for caring enough about our family to be their and let us grieve and take our time with Bear. The next Sat. We brought Nicole in for her check up.. it was hard to go back but your staff w

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3/11/2017 12:33 PM

Staff knows our family and are excellent taking care of our dogs. They are very efficient and will do whatever is needed to make visits productive and accurate.

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3/11/2017 7:57 AM

Staff is always friendly and they really care about our pets needs. Appointments are always available that fit our schedules.

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3/10/2017 10:16 AM

I give it 5 out of 5

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Client rating from 1 to 5

3/10/2017 3:39 AM

I give it 5 out of 5

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Client rating from 1 to 5

3/9/2017 6:27 AM

3 C's: Care, communication, connection on what is important to dog moms.

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3/8/2017 7:08 PM

Dr. Taylor is wonderful as well as his entire staff.

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3/8/2017 5:46 AM

Everyone has been so caring and great to work with. They care about my dog's health and take time to explain everything completely. We love our Vet's office.

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Client rating from 1 to 5

3/7/2017 3:52 PM

I give it 5 out of 5

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Client rating from 1 to 5

3/7/2017 12:45 PM

Always treat my Millie like a princess. Appreciate the good care.

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Client rating from 1 to 5

3/6/2017 2:23 PM

Efficient, cost lower than estimate, clear explanations, friendly staff. Dr. Taylor is fantastic!

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Client rating from 1 to 5

3/5/2017 6:39 AM

I love Christie! She always is positive, chatty, understanding, calms me down, helps out where she can, offers suggestions and alternatives. You should definitely give her a raise!! Gunther is great too, but I haven't seen him there recently ????

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Client rating from 1 to 5

3/4/2017 12:06 PM

Dr. Taylor and his staff provide professional, quality care with compassion. They walked us through our whippet's cancer giving us an extra two years. When my daughter found a hurt and dying bunny, they took it in for no charge. They are the best!

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Client rating from 1 to 5

3/3/2017 3:35 PM

I am very pleased with this clinic and always appreciate the great care my fur baby receives.

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Client rating from 1 to 5

3/2/2017 3:59 PM

Every staff member is so caring towards my fur babies.

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Client rating from 1 to 5

3/2/2017 8:08 AM

NO LONG WAITING TIME, GAVE US GOOD INFORMATION ON THE WELL BEING OF OUR PETS,OUSTANDING WITH ORDERING THE MEDS FROM DIAMONDBACK DRUGS.

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Client rating from 1 to 5

3/1/2017 11:38 AM

Love the care my babies get here ??

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Client rating from 1 to 5

3/1/2017 9:11 AM

We feel very comfortable coming to you clinic due to all of the staff who are pleasant and welcoming. The young lady who works on Saturday morning at the front desk is very professional, and friendly. She goes the extra mile by calling us by name. The care we have received for all of our pets has made our transition to the McKinney area much easier. Thank you!

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3/1/2017 4:57 AM

I give it 5 out of 5

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Client rating from 1 to 5

2/28/2017 6:21 PM

Love the care we receive!

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Client rating from 1 to 5

2/27/2017 3:25 AM

I give it 5 out of 5

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Client rating from 1 to 5

2/26/2017 2:32 PM

We thank everyone at Highlands-Eldorado Vet Hospital for taking care of Sadi when we have to leave on our trip. We know she is in great hands and is well cared for. Dottie & Joe Kracheck

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Client rating from 1 to 5

2/25/2017 12:51 PM

Staff is generally excited to see my pets and my pets seem to enjoy coming. One is anxious and one is easily distracted. It is a challenge bringing both in at the same time. I appreciate having different appointment times. Miss seeing Dr. Taylor.

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2/22/2017 9:45 AM

I give it 5 out of 5

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Client rating from 1 to 5

2/22/2017 6:46 AM

The ready and frequently displayed smiles make our visits enjoyable. The complete descriptions of the vet's assessment make time and money spent on the visit more encouraging on the progress and prognosis of our pet.

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Client rating from 1 to 5

2/21/2017 4:09 PM

You guys care.

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2/20/2017 11:33 AM

I give it 5 out of 5

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Client rating from 1 to 5

2/17/2017 5:11 PM

Christie is awesome! She runs that clinic

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2/17/2017 10:14 AM

I give it 5 out of 5

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Client rating from 1 to 5

2/17/2017 4:43 AM

I give it 5 out of 5

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Client rating from 1 to 5

2/16/2017 8:08 AM

I give it 5 out of 5

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Client rating from 1 to 5

2/15/2017 5:43 PM

Best Vet Clinic ever. Everyone there is awesome!!??

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Client rating from 1 to 5

2/15/2017 3:44 PM

I've been coming here since 2004. You've cared for all four of my dogs (some who are no longer here), and I couldn't ask for a better place.

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2/14/2017 5:12 PM

I give it 5 out of 5

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Languages:

- English

Services:

- Boarding
- Dentistry
- Internal Medicine
- Spay/Neuter
- Surgery
- Orthopedic Surgery
- Radiology
- Exotic Pets

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Clients receive an email invitation to provide feedback after they've completed a visit to the hospital. This ensures that anyone reading the reviews can be guaranteed that the review is a legitimate review. We do not allow our clients to edit client reviews they receive. All reviews are actual client reviews of this hospital.

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